YES! We do ship internationally, that's all over the world for those needing some clarification. During the last months we've been identifying ways to improve the shipping process for you by listening to the issues you've been experiencing, improvements you suggest, and working with our fulfilment center to make improvements to the international customer experience.
And yes, and one of the major issues has been the mismatch on customs labels and order invoices. This should not be an issue going forward, and if it is we'll be happy to work with you to resolve it.